United States
We strive to ship in a timely manner. All orders are shipped via UPS Ground or Fed Ex Express Saver unless other arrangements are requested. The customer is responsible for all freight charges, insurance, handling charges. 

Garment Return Policy
All sales are final due to health laws.  Please check our size charts.  Any garments returned will be disposed , returned to you at your cost, or placed in your next order.

Seasonal Items Return Policy
Seasonal items with manufacturing defects must be reported within 30 days from receipt.  Halloween, Christmas, and Valentine's Day items are considered seasonal.  All sales are final. 

Defective Product
Products with manufacturing defects must be reported within 30 days from receipt. Contact us regarding a replacement or return. All returns require a Return Authorization Number

Refused/Returned Order
Refused or returned orders can be shipped for an additional shipping charges. Orders returned will only be reshipped after prepayment. You will be charged a 20% restocking fee and all shipping charges on restocked orders.

Damaged/Shortages
Concealed damage or shortages must be reported to us within 48 hours from the receipt of goods. A claims form is included with each packing slip.  If you receive a shipment that has exterior damage, has been opened or re-taped, you must file a claim at the time of delivery with the carrier. Please make sure the driver notes the damage. Save the original cartons and packing material for inspection by the carrier. Let us know immediately if you have had the driver note a problem.